It's been a rough year. No happy outcomes yet, where I share my learnings and we all nod and agree on how the challenges and grief make us who we are. It's just been rough. It's been one surprisin...
Read MoreKindness to each other, teams, customers, and suppliers, is often all it takes to stand out. To ensure retention. To build loyalty. To be trusted. We can be driven and create great results while bein...
Read MoreMistakes are like stains. Here’s a classic scenario: when you get a stain on your favourite shirt. You don't just throw it out. You're annoyed, and often you don't put dishwasher liquid on it strai...
Read MoreBelly laughs and giggles are not usually linked to big business decisions. Why have we created a world where serious equals important? Why so serious? What if the best decisions and the best teams...
Read MoreHow do you know when the time is right? It can be in small things, like when to buy that blender for the kitchen because the other retired ages ago, or for big things like when to have that important...
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